Privacy policy.
At Josie Bird Lettering, we value your privacy. This Privacy Policy is designed to explain how we collect, use, share, and protect the personal information you provide to us when you access our website, purchase our goods or services or engage with us on social media. It also outlines your rights regarding the information we collect.
Please carefully review this Privacy Policy. We will notify you of any changes to this Policy. Any changes take effect immediately upon publication on our website, and you waive specific notice of any changes by continuing to use our site(s). We encourage you to periodically review this Privacy Policy when you use our website or engage with us on social media. Your continued use of our website after any revised Privacy Policy is posted signifies your acceptance of the changes.
COLLECTED INFORMATION
We gather various information from you when you visit our website, make purchases, or engage with us on social media. By accepting this Privacy Policy, you are consenting to our collection, use, processing, and sharing of the data described below with third-party processors as required for our legitimate business interests. The information we collect may include:
PERSONAL DATA
Personal Data refers to information that can identify you specifically, such as your name, email address, telephone number, or demographic details like age, gender, or hometown. By providing this information to us voluntarily on our website, you consent to its use. Some of this information is required when you register on our website. You may also provide it by engaging in various activities associated with our site, such as contacting us with questions. Your decision to disclose this data is entirely voluntary. While you are not obligated to provide this information, refusing to do so may restrict your access to certain benefits on our website or prevent you from making purchases.
DERIVATIVE DATA
Derivative data consists of information that our servers automatically collect about you when you access our website. This includes your IP address, browser type, the dates and times of your website visits, and the specific pages you view. If you are using a mobile application, our servers may also collect information about your device name and type, your phone number, your country of origin, and other interactions with our application. Additionally, derivative data may include information collected by third-party service providers, such as advertising and analytics providers, which may involve cookies, log data, or web beacons. Derivative data collected by third-party service providers typically does not identify a specific individual.
FINANCIAL DATA
Financial data refers to information associated with your payment method, such as credit card or bank transfer details. We collect financial data to facilitate your purchases or orders. We store only limited financial data.
SOCIAL NETWORKING DATA
We may obtain personal information from social networking sites and apps, such as Facebook, Instagram, LinkedIn, Twitter, Snapchat, TikTok, or other similar platforms not listed here. This information may include your name, social network username, location, email address, age, gender, profile picture, and any other publicly available information. If you prefer that we do not access this information, you can adjust your privacy settings on the specific social networking site.
MOBILE DEVICE DATA
If you access our website through a mobile device, we may gather information about your mobile device, including device ID, model and manufacturer, and location information.
OTHER DATA
Occasionally, you may provide us with additional data to enter into a contest or giveaway or to participate in a survey. You will be prompted for this information, and it will be clear that you are offering it in exchange for entry into such contests or giveaways.
HOW WE USE YOUR INFORMATION
Your information enables us to offer you specific products and services, including the use of our website, to fulfill our obligations to you, to personalize your interaction with our company and website, and to suggest other products and services we believe may interest you. We typically store and transmit your data to third parties for processing. However, when we process your data, we do so to serve our legitimate business interests, such as providing you with the opportunity to purchase our goods or services and interact with our website.
Specifically, we may use the information and data described above to:
Create and manage your account;
Deliver any purchased products or services to you;
Correspond with you;
Process payments or refunds;
Contact you about new offerings we believe you will be interested in;
Interact with you via social media;
Send you newsletters or updates about our company or website;
Provide targeted advertising;
Request feedback from you;
Notify you of updates to our product and service offerings;
Resolve disputes and troubleshoot problems;
Administer contests or giveaways;
Create a personalized profile for you to enhance future interactions with our website;
Compile anonymous statistical data for our own or third-party use;
Assist law enforcement as necessary;
Prevent fraudulent activity on our website or mobile app;
Analyze trends to improve our website and offerings.
GROUNDS FOR USING AND PROCESSING YOUR DATA
The information we collect and store primarily allows us to offer goods and services for sale. Additionally, Josie Bird Lettering may collect, use, and process your information based on the following grounds:
LEGITIMATE BUSINESS INTERESTS
We may use and process your data for our legitimate business interests, which include, among other things, communicating with you, improving our goods or services, enhancing our website, and providing you with the information or products you have requested.
Performance of a Contract: We may use and process your information to enter into a contract with you and to fulfill our contractual obligations to you.
Consent: We may use your data, or allow selected third parties to use your data, based on your consent to our use and sharing of that data. You may withdraw your consent at any time, but doing so may affect your ability to use our website or other offerings.
As required by law: We may also use or process your data as required for us to comply with legal obligations.
WHY WE DISCLOSE YOUR INFORMATION
We may share your information with third parties in certain situations. In particular, we may share your data with third-party processors as necessary to serve our legitimate business interests, which include website administration, account management, contract execution, communication with you, order processing, delivery of goods and services, trend identification, security protection, and marketing additional goods and services to you. The legal basis for disclosing your data is both your consent to this Privacy Policy and our own right to protect and promote our legitimate business interests.
The following are specific reasons why we may share your information:
Third-Party Processing: We may disclose your information to third parties who assist us with various tasks, including payment processing, hosting services, email delivery, communication, and customer service. We may not always disclose these third-party processors if not required by law. We do not authorize them to use or disclose your personal information except in connection with providing services to our company.
As Required by Law: We may share your data as required by law to respond to legal processes, such as a subpoena, or to protect the rights, property, and safety of others. This may involve sharing information with other parties to prevent or address fraud and to mitigate credit risks.
To Protect Our Company: We may use your information to safeguard our company, including investigating and addressing any violations of our rights or policies. Your information may also be disclosed as reasonably necessary to obtain and maintain insurance coverage, manage risks, seek financial or legal advice, or assert or defend against legal claims.
Business Transfers: In the unlikely event of a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction or proceeding involving our company, we may transfer or share your data as part of that process. Customer information is one of the business assets that may be acquired by a third party in such transitions. You acknowledge that such business transfers may occur and that your personal information may continue to be stored, used, or processed as outlined in this privacy policy.
Advertisers: We may utilize third-party advertising companies to create and manage the ads that appear when you visit our website. These companies may use information about your visit to our website and other sites contained in web cookies (as described below) to provide you with personalized advertisements about goods and services that may interest you. We do not have control over the activities of such advertisers or websites. For more detailed information about their practices and instructions on how to opt-out of certain practices, please refer to the respective Privacy Policies of these third-party advertisers.
Please note that, currently, we do not recognize automated browser signals regarding tracking systems, which may include "do not track" instructions.
Other Third Parties: We may share information with advertisers, our investors, or other third parties for the purpose of conducting general business analysis. If we do so, we will make reasonable efforts to inform you if required by law.
Interaction With Others: If you interact with others on our website or social media accounts, such as participating in a group chat, other users may have access to some of your data, including your name, profile picture, and history of interaction with our website, such as prior comments.
Online Postings: When you post online, your comments may be viewed by others, and we may share your comments outside of the website.
Other Purposes: We may disclose your personal data as necessary to comply with any legal obligation, and protect your interests, the vital interests of others, or our company.
TRACKING TECHNOLOGIES
Log Files: Like many other websites, we utilize log files. These files log visitors to the site – usually a standard procedure for hosting companies and part of hosting services’ analytics. The information within the log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and possibly the number of clicks. This information is used to analyze trends, administer the site, track user’s movement around the site, and gather demographic information. IP addresses and other such information are not linked to any information that is personally identifiable.
Cookies: We also use cookies — small text files sent to us by your computer — and web beacons to store certain information. We may use cookies to authenticate your identity, and determine if you are logged onto our website, for personalization, security, targeted advertising, or analysis of our website’s performance. We use cookies that are not specific to your account but unique enough to allow us to analyze general trends and use, and to customize your interaction with our website. This information helps us understand the use of our site and to improve our website and service offerings.
We may use any or all of the following types of cookies:
Essential Cookies: These cookies help us run our website and improve your experience. They may allow content to load more quickly or give you access to “members only” or repeat-users sections of our website.
Functionality Cookies: These cookies allow us to remember your preferences from previous visits, including login information, so you do not have to input the same information multiple times.
Social Media Cookies: These cookies allow us to track when you have interacted with a social media tool while visiting our website. For example, we may record that you have “liked” a certain aspect of our website. Social media applications may also share data with us that you have allowed them to share. If you wish to change your social media sharing settings, please visit the privacy settings of the respective social media network.
Advertising Cookies: We may work with third-party advertising partners who collect information about your browsing habits on our website to later display relevant ads about our services when you are on a third-party site, such as a social media platform. These cookies may also allow us to access your location.
If you wish to disable cookies, you may do so through your individual browser options. More detailed information about cookie management with specific web browsers can be found on the browsers’ respective websites. By continuing to use our website and not disabling cookies on your browser, you are consenting to our use of cookies in accordance with the terms of this policy.
In addition, we may use third-party software to post advertisements on our website, to oversee marketing or email campaigns, or manage other company initiatives. These third-party software may use cookies or similar tracking technology. We have no control over these third parties or their use of cookies.
Pixel Tags: We may use a pixel tag, which is a small graphic file that allows us to monitor the use of our website and provide us with information regarding your interaction with the website. These tags may collect the IP address from the device you are using and the browser type. Pixel tags are also used by our third-party partners to collect information when you visit our website, and we may use this information to display targeted advertisements.
Email Confirmations: We may receive email confirmations when you open an email from us. This allows us to determine if users are responding favorably to our email communications and to improve those communications.
Other Technologies: Other data technologies may be used that collect comparable information for security, fraud detection, and similar purposes, to provide us with information about your use of our website, and to improve our website and service offerings to you.
WEBSITE ANALYTICS
We may partner with third-party analytic companies, including Squarespace Analytics and Google Analytics. The analytic companies may also use cookies or other tracking technologies to analyze visitors’ use of our website or mobile app to determine the popularity of the content and better understand online activity. We do not transfer personal information to these third-party vendors. However, in order to access our website, you must consent to the collection and use of your information by these third-party analytic companies. You should review their Privacy Policy and contact them directly if you have questions.
Google Analytics: You can opt out of having your activity on our website made available to Google Analytics by installing the Google Analytics opt-out browser add-on. This add-on prevents Google Analytics from retrieving information about your visits to our website. For more information about Google’s Privacy Policy, please visit: https://policies.google.com/privacy.
Facebook: You can opt out of Facebook’s interest-based ads by visiting: https://www.facebook.com/help/568137493302217. You can learn more about Facebook’s Privacy Policy at: https://www.facebook.com/full_data_use_policy.
PROCESSING YOUR INFORMATION
For the most part, we do not process your information in-house, but give it to third-party processors for processing. For example, when PayPal takes your payment information, they are a third-party processor. They process your payment and remit the funds to us. So in many instances, it will be necessary for us to transmit your information to a third-party processor, as we do not have the capability to perform these functions. More detail on third-party processing is detailed below.
However, we may, from time to time, process your data internally. The legal basis for this processing is both your consent to the processing, our need to conduct our legitimate business interests and to comply with legal obligations. Our purposes in processing this information, if we do, are to administer, maintain, and improve our website and offerings, to enter into contracts with you, to fulfill the terms of those contracts, to keep records of our transactions and interactions, to provide you with goods and services, to comply with our legal obligations, to obtain professional advice, and to protect the rights and interests of our company, our customers (including you), and any third parties. We may process the following data:
Data associated with your account, such as your name, address, email address, and payment information.
Data about your usage of our website, such as your IP address, geographical information, and how long you accessed our website and what you viewed.
Data related to your personal profile, such as your name, address, profile picture, interests and hobbies, or employment details.
Data that you provide us in the course of using our services.
Data that you post on our website, such as comments or responses to blogs.
Data that you submit to us when you make an inquiry regarding our website or offerings.
Data related to your transactions with us, including your purchase of our goods or services. This information may include contact details and payment information.
Data that you provide to us when you subscribe to our emails or newsletters, including your email address and contact information.
Data that you submit to us via correspondence, such as when you email us with questions.
Any other data identified in this policy, for the purpose of complying with our legal obligations, or to protect the vital interests of you or any other natural person.
INTERNATIONAL DATA
Our website is hosted by servers located in the United States of America. Therefore, if you reside outside the United States of America, some of your data will be transferred internationally to and stored on those servers. In addition, we may use third-party processors (including payment processors) and subcontractors located in the United States of America. We use all reasonable methods to protect the safety of your data during transfer, including hosting our website on reputable servers and engaging reputable third-party processors. By using this site and providing us with information, you consent to this transfer, processing, and storage of your information in the United States of America. Note that the privacy laws in the United States of America may not be as strict as those in other countries. Please be aware that:
We may transfer data that we collect to locations outside of our headquarters for processing or storing, and the data may be processed by our staff or by third-party processors. For example, we may engage third parties to fulfill orders. By submitting your personal data, you agree to this transfer, storage, and processing. We take all reasonable steps to make sure your data is treated securely and in conformity with this Privacy Policy.
Data that is provided to us is stored on secure servers. Payment information and other sensitive data will be encrypted to ensure its safety.
The transmission of data via the internet is never completely secure, and we cannot guarantee the security of data that is sent to us electronically. Your transmission of data to us is at your own risk.
Where data that you have transmitted to us is password protected, you are responsible for keeping the password confidential. You are exclusively responsible for any breaches of your data that result from your own disclosure of or failure to protect your password.
DATA RETENTION
We retain personal data as long as it is needed to conduct our legitimate business purposes or to comply with our legal obligations, or until you ask us to delete your data. For example, we will retain certain personal information indefinitely for the purposes of maintaining your account unless and until you delete your account. Data that we gather for a specific and particular purpose, such as assisting law enforcement or analyzing trends, will be kept for no longer than is necessary for that particular purpose. Data that is no longer needed by us for any of the purposes listed above will be permanently deleted.
We will honor your request to delete your data, as described more fully below unless we are required by law to retain access to the data. However, note that we cannot control the retention policies of third parties. If you wish to have any third parties, including those to whom we’ve transmitted your data, delete that data, you will need to contact those third parties directly. You may request from us a list of all third parties to whom we have transmitted your data.
We may retain usage data (that is, data that is gathered by our company or third-party analytics companies for the purpose of analyzing the use of our website) as needed for internal analysis purposes. This type of data is usually retained for a shorter period of time than personal data unless the data is necessary to improve the security or functionality of our website or offerings, or we are legally obligated to retain the data for a longer period of time.
SECURITY OF YOUR INFORMATION
We take all reasonable steps to protect your personal data and keep your information secure. We use recognized online secure payment systems and implement generally accepted standards of security to protect against personal data loss or misuse. However, no security measure is foolproof, and no method of data transmission can be guaranteed against interception or misuse. We cannot guarantee the complete security of any information you transmit to us.
By consenting to this Privacy Policy, you acknowledge that your personal data may be available, via the internet, around the world. We cannot prevent the use or misuse of your data by other parties.
We will notify you promptly of any known breach of our security systems or your data which might expose you to serious risk.
CHILDREN
This website is not designed for use by children under age 16, and we do not knowingly solicit personal data from anyone under age 16. If you are under age 16, do not access or use our website or related products or services. If you become aware that we have collected data on anyone under the age of 16, please contact us so that we may delete that data.
SENSITIVE DATA
We request that you do not submit any sensitive data to us, via public postings, email correspondence with us, or any other method, including social security numbers, health data, genetic data, or information related to your ethnic origin, religious beliefs, or criminal history. If you do send us this information, then by doing so you are consenting to our use, storage, and processing of this information in accordance with this privacy policy.
YOUR RIGHTS
You have certain rights with respect to your personal data, as outlined below. Note that we may charge you a reasonable fee for actions that you ask us to take with respect to your data. In addition, we reserve the right to request that you provide us with evidence of your identity before we take any action with respect to the exercise of your data rights. Further, your rights may be restricted or nullified to the extent they conflict with our compelling business interests, the public interest, or the law.
UPDATE ACCOUNT INFORMATION
You have the right to update or change any information you have provided to us. To update or delete your information, please contact us at abbey@josiebirdlettering.com.
CONFIRM PERSONAL DATA AND ITS USE
You have the right to request that we confirm what data we hold about you, and for what purposes. You also have the right to confirmation of whether we process your data or deliver your data to third-party processors, and for what purposes. We will supply you with copies of your personal data unless doing so would affect the rights and freedoms of others.
Change Consent: You have the right to change your consent to our use of your information. In such cases, we may require you to delete your account with us, as described above, and you may not have full access to our website.
Request a Copy of Data: You have the right to request a digital copy of the data that we hold about you. Your first request for a copy of your personal data will be provided free of charge; subsequent requests will incur a reasonable fee.
Transfer Your Data: You have the right to request that we gather and transfer your data to another controller, in a commonly used and machine-readable format, unless doing so would cause us an undue burden.
Delete All Data: You have the right to request that we delete all data that we hold about you, and we must delete such data without undue delay. There are exceptions to this right, such as when keeping your data is required by law, is necessary to exercise the right of freedom of expression and information, is required for compliance with a legal obligation, or is necessary for the exercise or defense of legal claims. Such a request may result in a termination of your account with us and you may have limited or no use of our website.
Emails and Communications: You may opt out of receiving future email correspondence from us by checking the appropriate box when you register for the account or make a purchase. You may change your communication settings by contacting us at abbey@josiebirdlettering.com.
Marketing Communications: You may opt out of receiving any third-party marketing communications or having your personal information used for marketing purposes. You may do this by contacting us at abbey@josiebirdlettering.com.
Processing: You may, in some circumstances, restrict the processing of your data, such as when you contest the accuracy of your data or when you have objected to processing, pending the verification of that objection. When processing has been restricted, we will continue to store your data but will not pass it on to third-party processors without your consent, or as necessary to comply with legal obligations or protect your rights or those of others or our company. In addition, you may opt out of any processing of your data altogether. Note, however, that doing so may result in the termination of your account and loss of access to our website.
Complaints: If you are an EU resident, you have the right to complain to a supervising authority if you believe we are misusing your data or have violated any of your rights under this Privacy Policy or applicable law. You may do so in the EU member state in which you reside or have your place of business or in which the alleged infringement took place. If you are located outside the EU, you may have rights under privacy laws in the jurisdiction where you live.
CALIFORNIA PRIVACY RIGHTS
The State of California has established its own unique regulations that apply to California residents. If you reside in California, you have the right to obtain from us, once per year and free of charge, information regarding what information we disclose to third-party marketers, and the names and addresses of each third party to whom we disclose your data. If you are a California resident and would like to make such a request, please use the contact information listed below.
If you are a California resident and under the age of 18, you have the right to request that we remove any data that you publicly post on our website. To request removal of your data, please use the contact information listed below. Note that while we will remove your data that is publicly posted on our website, we may not be able to completely remove that data from our systems.
CONTACT US
If you have any questions about this Privacy Policy or the way we collect, share, or process your personal data, or if you wish to exercise any of your data rights, please contact us at:
Josie Bird Lettering
Abigail Geurink
Address: 5104 Brookside Dr, Apt 302, Madison, WI
Email: abbey@josiebirdlettering.com
Phone: (612) 708-9355